You trust Hallmark to offer quality products with unique designs like you'll find nowhere else. Now, Hallmark brings you an extended assortment of fine, quality products available only on our Web site, Hallmark.com. You'll enjoy Hallmark quality with the convenience and ease of 24/7 online shopping. Find the perfect gift and card to express just the way you feel at www.hallmark.com.
At Hallmark.com you'll find beautiful, long-lasting flowers guaranteed to look just as pictured, and delivered fresh and ready to arrange in a unique, Hallmark-exclusive container. Hallmark gifts offer you the quality and exceptional design you've come to expect from Hallmark. A full-sized Hallmark greeting card with your personal message is included with every purchase. Next-day delivery available in most cases.
To ensure a next day delivery:
Exceptions to next day delivery: Delivery is not available on Sundays.
Delivery is not available on the following holidays:
We're sorry, this item cannot be deliver to addresses in Alaska, Hawaii or APO, FPO zip codes.
Some remote areas are not serviced by FedEx on Saturdays. To check if they deliver to your recipient's area on Saturdays, please call 1-800-463-3339 or visit Fedex.com.
How can I contact Hallmark Flowers & Gifts for questions about promotion codes, receipts or care instructions for my bouquet or plant? For these questions, please contact us by e-mail. Copy and paste the following link into your browser window and then choose the "E-mail Us" tab near the top of the page.http://hallmark.custhelp.com
We make every effort to respond to e-mails within 24 hours. During peak or holiday seasons, responses may take a few extra hours.
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How can I contact Hallmark Flowers & gifts for questions about canceling or changing an order I just placed?
For these questions, please contact us by phone at 1-866-239-5868. [back to top]
Tips for sending bouquets to funeral services.
For funeral services, we recommend that you select bouquets from our Same Day Delivery category. These bouquets are arranged and delivered by local florists who will coordinate delivery with the funeral home.
Please note that your bouquet will be arranged as carefully as possible to match the one pictured in your order. However, substitutions are possible subject to local floral availability. Rest assured the value of your arrangement will meet or exceed your request.
Tips for sending bouquets to hospitals, nursing homes or care facilities.
For hospitals, nursing homes or care facilities, we recommend that you select bouquets from our Same Day Delivery category. These bouquets are arranged and delivered by local florists.
How can I check the status of my order?
If you placed your order online, we will send you an initial e-mail confirming your order and then a second e-mail after your order has shipped.
You can view the status of your online order at any time on Hallmark.com. Order information will be available approximately 15-20 minutes after your order is placed. To check your order status, click on "Order Status" at the top of any page on the site. If you're a member of Hallmark.com, your order history will be displayed if you are signed in. If you're not signed in, you will be prompted to enter your e-mail and password.
If you're not a member, enter your order number, and then click "Check Status."
If you placed your order by phone, please call us at 1-866-239-5868.
What does your 100% guarantee mean to me?
We know it's important to you to send a gift from Hallmark Flowers that reflects your sincere feelings and best wishes. That's why we guarantee 100% customer satisfaction on all our bouquets. If for any reason you are not satisfied with your Hallmark Flowers order, call us at 1-866-239-5868. Our hours are 8:00 AM-7:00 PM Central Time Monday-Friday, and 9:00-5:00 CT Saturday.
Can I use more than one promotion code?
Only one promotion code is accepted during checkout. Choose one promotion code and use that during the checkout process. Please read the Terms & Conditions for each.
What does "fresh from the grower" mean?
Our fresh, long-lasting bouquets are shipped direct from the grower ready to bloom...so you can trust that everyone you send them to will enjoy them from bud to full-sized blossom.
How will my order arrive?
Hallmark Exclusive Bouquets are delivered with old-fashioned care in an elegant gift box and shipped by FedEx Standard Overnight service. A free, full-sized Hallmark greeting card is included with each bouquet. Add your own personal message to make sure your gift conveys what is in your heart. Learn more about FedEx delivery.
Same Day Delivery bouquets are arranged and delivered by local florists from our nationwide network. Orders must be placed before 1:00 p.m. in the recipient's time zone Monday-Friday or 12:00 p.m. (noon) on Saturday. Orders received after this time will be delivered the following business day. We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. The delivery fee is $10.99 per order.
Can you provide specific information about FedEx delivery?
Delivery by FedEx means that your bouquet is carefully protected and beautifully presented in an elegant gift box.
Hallmark Exclusive Bouquets are available for next-day delivery via FedEx and will be delivered on the day you request (Mon.-Sat.) by 5:00 p.m. We recommend that you select a delivery address where someone will be available to receive the flowers. Please note that all Hallmark Flowers orders have a signature release which gives direction to FedEx to leave the flower package at the requested location.
For next-day delivery, please place your order by 7:00 p.m. Central Time Monday - Friday. Delivery is NOT available on Sunday. Orders placed on Saturday before 4:00 p.m. Central Time will arrive on Monday. Orders placed after 4:00 p.m. on Saturday or any time on Sunday will arrive on Tuesday. Delivery charges are $10.99 when delivered Monday through Friday, and $25.99 for Saturday delivery.
Please note that delivery is NOT available on the following holidays: New Year's Day, Easter Day, Mother's Day, Memorial Day, Father's Day, 4th and 5th of July, Labor Day, Thanksgiving Day, and Christmas Day.
[back to top] What are your delivery restrictions?
Delivery is not available to Alaska, Hawaii, international locations, or P.O. Boxes.
High order volume may affect our ability to guarantee same-day delivery on Valentine's Day and during Administrative Professionals Week. High volume may also affect same-day delivery during the days leading up to Easter, Mother's Day, Thanksgiving and Christmas. Please consider flexible delivery dates to ensure your orders are delivered on time for these important occasions. [back to top]
What if I need to make changes to my order?<
